0231613720
info@reliablecert.uk
Client’s queries are received by Marketing department of Reliable Certification through email and telephone. The query may begin by either call to the client by marketing department, or call received by the marketing department from Client/Organization. After query generation, the marketing team shall send the Enquiry Form to the client or guide the client to get Enquiry Form from the official website: www.Reliablecert.uk.
Upon receiving of the enquiry from filled by the client, the marketing department shall share the application form to the client after approval of the Business Development Manager. The client will be asked to complete the Application Form keeping in view the;
Reliable Certification will conduct a thorough review of the application and supplementary information provided for certification to ensure the following:
By conducting a thorough review of the application and supplementary information, Reliable Certification ensures that all necessary aspects are considered before proceeding with the certification process. This review helps establish a clear understanding between Reliable Certification and the applicant organization, ensures the availability of competent resources, and takes into account any specific requirements or constraints that may impact the certification activity.
Once the Certification Review Team is satisfied with the application and all necessary corrections have been made by the client, a Certification Agreement will be prepared.
The Certification Agreement will be drafted by the Reliable Certification legal department and will include the following components:
The draft Certification Agreement will be shared with the client organization for review and feedback.
The client organization may request reasonable amendments to the agreement, which will be considered by the Reliable Certification legal department.
Once both parties have reached a mutual understanding, the final Certification Agreement will be prepared and shared with the client organization for signature.
Document Review is conducted by RC auditors to verify the establishment of documented policies and procedures addressing the requirements of the desired assessment standard. This review also evaluates organization’s readiness for assessment. Procurement & Contracts Executive will review the contract and Manager Business Development Unit will the sign the contract on behalf of RC.
This assessment helps the organization discover areas of potential nonconformance and provides opportunity to correct them prior to formal certification audit.
The on-site visit determines the organization’s compliance status, serves as a gap analysis for benchmarking and is extremely helpful in determining readiness for assessment.
During this formal audit, the assessors examine and evaluate the Management Systems conformance with the requirements of the applicable standard.
The duration of the visit depends upon specific criteria including, the size of organization, complexity of scope activities, and number of sites seeking approval.
Upon successful conclusion of the assessment the audit team concludes their decision to recommend the organization for certification.
Auditing ISO 9001 / ISO 14001 / ISO 45001 & ISO 22000:2018 requires auditors to obtain a good understanding of an auditee’s Management System and the nature of its business. They Conduct a site tour to familiarize themselves with organization’s operation and processes, and discuss and confirm organization’s intended scope.
Gain an understanding of organization’s MS in the context of their focus on customer expectations and the associated business process by which they meet these.
Establish whether organization’s MS is process focused- that clear quality objectives and targets have been set.
Review documented MS to check that all the documentation required by the standard, which is relevant to the organization, has been identified and documented in a controlled manner. This element is referred to as the ‘document review’.
Confirm whether MS implementation justifies proceeding with the Stage 2 audit, if yes, determine with organization a date for the audit.
Prepare and discuss with client Stage 2 audit process, based around the key objectives and activities of the organization.
After a stage 1 audit, a report is issued to identify the degree of readiness and to give time to the client to improve the quality system before the Stage 2 Audit. The Certification Stage 2 Audit (Initial Certification) involves a full review of the company’s implementation of their Management System.
The duration of the audit allows a detailed review of records and documents used to provide evidence that the organization’s processes are controlled and have predictable outcomes.
The outcomes of the processes need to show that they meet customer expectations as well as the objectives and policies set by the organization’s management.
Upon successful closure of any nonconformance and review of the audit package by RC audit program management along with subsequent acceptance of the registration recommendation by the Certification Committee, RC issues the registration certificate.
Certification information is submitted to the concerned databases, among others the RC website.
Once certified, these assessments are conducted periodically to assure continued compliance of the organization’s Management System and to ensure the system continues to be effectively maintained. Emphasis is placed on continual improvements.
Upon successful closure of any nonconformance, review of the audit package by RC’s audit program management and subsequent acceptance of the registration recommendation by the Certification Committee, RC issues the registration certificate.
Once certified, these assessments are conducted periodically to assure continued compliance of the organization’s MS and to ensure the system continues to be effectively maintained. Emphasis is placed on continual improvements.