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About Us

Welcome to Reliable Certification, an independent certification body providing ISO management system certification services. Our certification activities are based on impartiality, competence, objective evidence, confidentiality and transparent decision-making.

Our purpose is to provide professional and reliable certification services that give organisations and interested parties confidence in independently assessed management systems.

Our Mission
To provide impartial, competent and transparent ISO management system certification through objective audits, independent review and consistent certification decisions. We are committed to integrity, confidentiality and confidence in the certification process.
Our Vision
To be recognised as a trusted independent certification body known for professional auditing, competent personnel, impartial decision-making and reliable certification services across the sectors and regions we serve.

Our Core Values

Integrity: Acting honestly, ethically and consistently throughout all certification activities.
Competence: Assigning qualified and competent personnel according to the applicable certification standard, technical sector and certification scope.
Transparency: Providing clear and accountable information about certification requirements, audit activities, findings and certification decisions.
Impartiality: Protecting certification activities from conflicts of interest and maintaining objective, unbiased assessment and decision-making.
Client Focus: Providing clear, professional and responsive certification services while maintaining impartiality and applicable certification requirements.
Continual Improvement: Continually reviewing and improving our own certification processes, competence controls and service effectiveness.
International Standards: Conducting certification activities against applicable internationally recognised management system standards and certification requirements.
Confidentiality: Protecting client information and maintaining appropriate controls over confidential records obtained through certification activities.

Reliable Certification provides independent certification audits, formal reporting of findings, independent certification review and decision, surveillance, recertification and certificate verification. The certified organisation remains responsible for its management system, processes, controls and corrective actions.